Frequently Asked Questions
Information before you send cargo details.
PT. SCMU provides freight services through four primary modes—road, air, sea, and river—as well as multimodal services for shipments requiring a combination of transport modes. The suitable option is discussed based on cargo characteristics, quantity, origin, destination, and route availability.
PT. SCMU serves routes to Merauke from Jakarta, Surabaya, and Makassar; routes from Merauke to Makassar, Surabaya, Jakarta, Pontianak, and Medan; and regional distribution between Merauke, Boven Digoel, Mappi, and Asmat. Transport mode, schedule, and route availability are confirmed based on the cargo type, destination, and current operating conditions.
Each service serves a different purpose: road freight follows available road networks, air freight prioritizes time, sea freight supports inter-island distribution, river freight serves inland-waterway corridors, and multimodal freight combines two or more transport modes.
Complete the message form on the website. Once the details are complete, the website will prepare a message and direct you to PT. SCMU's official WhatsApp account.
Prepare your name and shipment details covering the cargo type, quantity, origin, destination, and delivery priority.
Head office (Merauke): Jl. TMP (Taman Makam Pahlawan) Polder. 45 A, Maro, Kec. Merauke, Kabupaten Merauke, Papua 99613. Branch office (Makassar): Perumahan Anging Mammiri, Jl. Aroeppala No. 12, Gn. Sari, Kec. Rappocini, Kota Makassar, Sulawesi Selatan 90221.
Use the message form, WhatsApp button, email scmumerauke@gmail.com, or call +62 812-4827-2727 during business hours.
Still have a question?
Use the form to organize your shipment details and continue the conversation via WhatsApp.